FAQs
Find answers to most of your questions here.
Have Any Questions?
FAQ's
We are happy to offer quality customer service to our clients and partners. If you can’t find the answer you’re looking for here, feel free to contact us directly.
How do I schedule a repair?
We are happy to help. Please follow these steps and fill out the form, and then call us to arrange for help…
I'd like a demonstration of your products
We have educators who regularly travel throughout the US and Canada to assist in training on our products and offering support. Contact us to find out when we may be in your area to meet with you.
Tell me more about MyoU
MyoU is an opportunity for you to join us at our company headquarters in Salt Lake City, UT for a 4 day training on our products. The course is hands-on and lead by one of the leading trainers in the industry. Click here for more info…
I need to find a replacement part
Not a problem! Our online catalog has a list of all replacement parts. If you are having trouble finding a specific part feel free to contact us.
What is the standard turn around time for repairs?
Outside of shipping times, we try to return your prosthetic device within a few days. If you need a loaner device during that time you can make arrangements through our customer service number 801-326-3434.
Where do I find more information on your products?
In 1997 Motion Control joined with Fillauer and they market our great products along with many others. You can visit their website here….
Still have questions?
Contact Support
If you can’t find an answer in the above FAQs please feel free to contact us directly with your question. MotionInfo@fillauer.com or 801-326-3434